Written from the conversation
The draft uses only the buyer thread you select and the item title and quantity of the related order.
AI reply draftsLive
Replies written for you, sent only when you say so.
Ask for a draft on any buyer conversation. AI writes it from that buyer's messages and the item on the order, in the buyer's language. You read it, change what you like and send it yourself.
Reply draft
Hi, has my order shipped yet?
AI draft
EditApprove & sendNever sent without you
What you get
What this does for you
You send every reply
A draft never goes out on its own. Review it, edit it, then send.
Careful with requests
A draft that needs your judgment, such as a return request, comes with a review note, and drafts that claim a refund which has not happened are rejected.
Pay only for what you use
One AI credit covers three drafts, and a daily limit stops a runaway click loop from burning credits.
How it runs
How it works, step by step
- 1
Open a conversation
Choose a buyer message in Messages.
- 2
Ask for a draft
Use the AI reply option and a draft appears within seconds.
- 3
Review and send
Edit if you like, then send it yourself.
FAQ
Quick answers
Pairs well with
Related features
Live
Messages and cases
Read buyer messages and cancellation or return requests for every store, inside Dropenza.
See featureLive
AI assistant connection (MCP)
Connect ChatGPT, Claude or Claude Code to your store. Read-only unless you say otherwise.
See featureLive
Order and tracking sync
Orders sync from eBay, tracking flows back, and profit shows on every line.
See feature